We are pleased to announce the following new functionality in our September 2026 release!
AI Receiving Assistant: Sorting capability
Who can use this feature?
Smart Scanner and the AI Receiving Assistant now support an end-to-end receiving and sorting workflow in the mobile app. After scanning a parcel label, users can review and update its details, optionally print a label, and complete sorting without switching to the web portal.
How it works
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Choose between Receive and Sort modes. Users can switch between the following tabs at the top of the Smart Scanner screen:
- Receive: Uses the existing AI-assisted scanning workflow to receive the parcel. Sorting must be completed later in the web portal.
- Sort: Includes the receiving workflow and uses AI to read the parcel label, populate its details, and complete sorting directly in the mobile app.
- Follow the processing status. After a label is scanned in Sort mode, Smart Scanner displays the following statuses: Processing details, Uploading label, and Matching the recipient.
- Review and update parcel details. AI automatically populates parcel fields and displays the confidence level for the recipient match. Users can review recipient, sender, and parcel information.
- Print a label from Smart Scanner. Turn on Print Label from the Parcel Details screen to display a label preview and the available printer options. When the label is ready, select the print button.
- Capture a recipient's signature. Before submitting an individual package or all packages, select Sign from the scanned parcels list. Capture the signature, select Save, and then select Submit to complete the workflow.
Key benefits
- Complete the workflow from a mobile device. Staff can receive, review, print, and sort parcels without moving to the web portal.
- Process parcels faster. Teams can move parcels from intake to ready-to-process status immediately, even during periods of high volume.
- Choose the appropriate workflow. Staff can continue using Receive mode for label capture or use Sort mode to complete receiving and sorting in one workflow.
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