VisitorOS

FAQs & Troubleshooting Tips

• Check the version of the VisitorOS app on your kiosk
• Update the VisitorOS app on your kiosk
• Pre-print event badges
• Print badges for signed in visitors
• Reprinting Visitor Badges
• Summary of Updates to the VisitorOS Portal
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Events

• Edit events
• Delete events
• Delete guests from an event
• Resend event invitations
• Change pre-registration settings
• Sign out visitors
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Configuring VisitorOS Features

• Export watchlist members
• Manage watchlist members
• Upload your company logo
• Creating a Quiz in VisitorOS
• Working with Watch Lists
• Working with Advanced Pre-Registration
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Address Book

• Add hosts to the address book
• Address Book
• Address Book Integration
• Configuring The Address Book
• Export the address book
• Manage the address book
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Documents

• Managing Documents in VisitorOS

Notifications

• Set up sign-out reminders
• Set up offline device notifications
• Set up sign-out notifications
• Add the VisitorOS app to Microsoft Teams
• Slack Notifications
• Set up sign-in notifications
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Sign-in flows

• Pre-register for an event and sign in
• Sign in to an event at a kiosk
• Set up auto sign-out
• Use Arrival Assist for visitors expected today
• Sign in a visitor
• Virtual Kiosk
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Visitor Records

• Download visitor documents
• Export visitor records
• Edit visitor records
• Delete visitor records
• Managing Visitor Records in VisitorOS
• Manage visitor types
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