How pre-registered visitors sign in

After your visitors complete their pre-registration, they can sign in on the iPad by scanning their QR code or use touchless sign-in when they arrive on-site.

Sign in on the iPad

  1. The visitor taps the iPad screen to start.
  2. If language options appear, the visitor selects their preferred language in the upper-left corner of the screen.
    Screenshot showing the language options on the iPad.
  3. The visitor taps Pre-Registered.
  4. The visitor scans their QR code.
  5. If a photo is required, the visitor positions their face in view of the iPad camera. The iPad takes their photo automatically.
  6. The visitor reviews their photo and taps Proceed.
  7. The visitor reviews their information. If changes are needed, see Review and change sign-in information.
  8. The visitor taps Looks good, sign me in.

Use touchless sign-in

Touchless sign-in allows your visitors to complete sign-in steps on their mobile device. Depending on your site settings, they may need to complete some sign-in steps on the iPad.

Note:

Touchless sign-in must be enabled for your site before visitors can use it.

  1. In their Pre-registration Completed email, the visitor taps Touchless Sign-In. If the visitor receives their pre-registration confirmation by text message instead, they tap the link in the message, then tap Touchless Sign-In.
    Screenshot of the "Touchless Sign-In" button.
  2. If a language menu appears at the top of the screen, the visitor selects their preferred language.
    Screenshot showing the language selection menu.
  3. The visitor taps Let's Begin.
  4. If prompted for a photo, the visitor taps Add Photo and chooses a photo from their camera roll.
  5. The visitor reviews their information and taps Finish. On the next page, a QR code is shown. 
  6. The visitor taps Start below the QR code on their mobile device.
  7. When the iPad camera opens, they hold the QR code in front of the camera to sign in.
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