This article describes the network ports and hosts used for connections between the FacilityOS cloud platform, the device management (MDM) server, and iPad devices using VisitorOS. These ports and hosts are required for the system to function correctly.
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To communicate with the FacilityOS cloud system, iPad devices running VisitorOS must be able to connect to FacilityOS based on your cloud environment:
- Commercial Cloud: Must be able to reach *.goilobby.com over outbound TCP port 443
- Gov Cloud: Must be able to reach *.facilityos.us over outbound TCP port 443
- Please ensure that iPad devices running VisitorOS in your environment are able to reach 17.0.0.0/8 over outbound TCP 5223/443 ports in order for the device management and notifications services to work correctly.
- For proper functionality of VisitorOS features such as Touchless Sign-In and Evacuation Mode, please make sure that the iPad device is able to reach *.pubnub.com, *.pndsn.com, *.pubnub.net and *.pubnub.io over outbound TCP 443/80 ports.
Reference for Apple Products
The following references provide detailed information on the network requirements for Apple products: