Learn how to set up your Epson C4000u printer and connect it to your network. After you connect it to the network, you will be able to obtain the printer's IP address.
What is in the box
When you receive the box containing the printer the following items will be included:
- 1 Epson C4000u color printer
- 1 starter pack of ink cartridges inserted into the printer
- 1 full set of ink cartridges
- 1 roll of 4x3 labels
- 1 AC Adapter
- 1 AC cable connector
- 1 Wireless LAN Unit (if a wireless setup was requested)
If any items are missing, contact your customer success representative or the FacilityOS support team.
Set up the printer
To unbox your printer and install the ink cartridges and paper, see the following Epson resources:
- For written instructions, see CW-C4000 Series Start Here and Loading papers.
- For video tutorials, see Setting Up a Printer (CW-C4000 Series) and Loading Roll Paper in the Printer (CW-C4000 series).
For additional printer resources, go to CW-C4000u Product Manual List.
Connect the printer to your network
To connect the printer to your network, choose one of the two following methods:
-
To connect the printer via ethernet, see Epson's instructions, Connecting to Wired LAN on page 54.
Note:
We recommend connecting via ethernet for the most reliable connection.
- To connect the printer via Wi-Fi, plug the optional Wireless LAN Unit into the USB port on the back of the printer. Then use one of the Epson resources below to connect via Wi-Fi:
- Connecting using SSID and Password on page 55.
- Connecting using Push Button (WPS) on page 59.
- If you want to connect the printer directly to your iPad, see Connecting to an iOS Device on page 61.
Important:
Direct connect is only supported on cellular.
Obtain the IP address
After connecting the printer to your network, you will need the IP address to connect the printer to VisitorOS.
- Press the arrow keys
on the printer to highlight Menu, then press OK.
- Highlight General Settings, then press OK.
- Highlight Network Settings, then press OK.
- Highlight Network Status, then press OK.
- Take one of the following actions:
- If you connected via ethernet or Wi-Fi, highlight Wired LAN/Wi-Fi Status, then press OK.
- If you directly connected the printer to your iPad, highlight Wi-Fi Direct Status, then press OK.
- Go to IP Address to view and note down the IP address.
Next steps
Once you have obtained your IP address, you are ready to set up badge printing on VisitorOS. To learn how, see Set up badge printing.
Troubleshooting
If a you see a message displayed on the operational panel, see Epson's CW-C4000 Series User's Guide.