Status history of guests

You can view the status history for a guest added to an event. Each entry shows the status, when it changed, who made the change, and any included notes.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Manage events. This permission is included by default for the Account Administrator, Site Administrator, and Host roles. What is my role?

View a guest's status history

  1. From the left sidebar in VisitorOS, click Events.
  2. Select an event.
  3. In the "Event Guests" panel, next to a guest, click the three vertical dots screenshot of the three vertical dots icon. icon, then select Status History to view all status changes.
    screenshot of the "Status History" option highlighted.

Understand guest statuses

The table below lists the guest statuses you might see and what each one means.

Status Meaning
Pending screening The guest is being checked against your watchlists.
Invitation pending approval
The Host or Security Officer must approve the guest before the event invitation is sent.
Pre-registration incomplete The guest received the event invitation but has not completed pre-registration.
Pre-registration pending approval The Host or Security Officer needs to review the guest's pre-registration.
Approved The Host or Security Officer approved the guest's pre-registration.
Denied The Host or Security Officer denied the event invitation or the guest's pre-registration.
Pre-registration completed The guest completed their pre-registration. This status appears only when approval by the Host or Security Officer is not required.
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