Status history of guests

The status history keeps a full record of every status change for a guest that was added to an event. Each entry lists the status, the time it was changed, who made the change, and any notes.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Manage events. This permission is included by default for the Account Administrator, Site Administrator, and Host roles. What is my role?

View a guest's status history

  1. From the left sidebar in VisitorOS, select Events.
  2. Select an event.
  3. In the Event Guests panel, select the three vertical dots screenshot of the three vertical dots icon. icon for a guest.
  4. Select Status History to see all status changes that have occurred.
    screenshot of the "Status History" option highlighted.

Understand guest statuses

The table below lists all statuses you might see for guests and what each status means.

Status Meaning
Pending screening The guest is being checked against your watchlists.
Invitation pending approval
The host or security officer must approve the guest before an invitation to the event is sent.
Pre-registration incomplete The guest received the invitation to the event but has not completed pre-registration.
Pre-registration pending approval The host or security officer needs to review the guest’s pre-registration.
Approved The host or security officer approved the guest's pre-registration.
Denied The host or security officer denied sending the event invitation to the guest or denied the guest’s pre-registration.
Pre-registration completed The guest completed their pre-registration. This status appears only when approval by the host or security officer is not required.
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