View the status history of guests

The status history keeps a full record of every status change for a guest that was added to an event. Each entry lists the status, the time it was changed, who made the change, and any notes.

View a guest's status history

  1. From the left sidebar in VisitorOS, select Events.
  2. Select an event.
  3. In the Event Guests panel, select the three vertical dots screenshot of the three vertical dots icon. icon for a guest.
  4. Select Status History to see all status changes that have occured.
    screenshot of the "Status History" option highlighted.

Understand guest statuses

The table below lists the guest statuses you might see and what each status means.

StatusMeaning
Pending screeningThe guest is being checked against your watchlists.
Invitation pending approval
The host or security officer must approve the guest before sending the invitation or pre-registration email.
Pre-registration incompleteThe guest received the pre-registration email but has not completed pre-registration.
Pre-registration pending approvalThe host or security officer needs to review the guest’s pre-registration.
ApprovedThe host or security officer approved the guest's pre-registration.
DeniedThe host or security officer denied the guest. This status can appear after "Invitation pending approval" or "Pre-registration pending approval".
Pre-registration completedThe guest completed their pre-registration. This status appears only when approval by the host or security officer is not required.
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