How visitors sign in at an event

When you invite visitors to an event, they receive a QR code by email or a link to a QR code by SMS. When they arrive at your site for the event, they use the QR code to sign in on the iPad.

Important:

If the visitor's invitation does not include a QR code, see How visitors complete pre-registration.

How visitors sign in

  1. The visitor taps the iPad screen to start.
  2. If language options appear, the visitor selects their preferred language in the upper-left corner of the screen.
    Screenshot showing the language options on the iPad.
  3. The visitor taps Have a Code?.
  4. The visitor uses the iPad's camera to scan the QR code.
  5. On the Tell us about yourself screen, the visitor enters the required information.
  6. The visitor taps the right arrow button in the upper-right corner to continue.
    Screenshot showing the right arrow button on the iPad.
  7. If a photo is required, the visitor positions their face in view of the iPad camera. The iPad takes their photo automatically.
  8. The visitor reviews their photo, then taps Proceed.
  9. If prompted to review documents or watch videos, the visitor follows the on-screen instructions. They then tap Accept to continue or Accept & Sign to sign and continue.
  10. The visitor reviews their information. If changes are needed, see Review and change visitor sign-in information.
  11. The visitor taps Looks good, sign me in.
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