Set up sign-out notifications

You can set up sign-out notifications for your site so hosts know when their visitors have signed out.

Who can use this feature?

  • Users with the Account Administrator or Site Administrator role, or any user with permission to manage Sites
  • Available on all tiers

Sign-out notifications

Hosts can receive sign-out notifications only by email.

  1. From the left sidebar in VisitorOS, click the Settings Screenshot of the Settings icon. icon, then select Sites.
    Screenshot showing the sites option highlighted.
  2. Select the site you want to enable sign-out notifications for.
  3. Select the Notifications tab.
  4. Under Sign-Out Notifications, click Configure.
    Screenshot showing the configure button for sign-out notifications highlighted.
  5. Turn on Email.
  6. Click Save.

    Important:

    To receive notifications, the host's address book entry must be have email notification method enabled. For more information, see Change the notification methods for a host.

Customize sign-out message

If you turn on "Email", hosts receive the default message shown below when a visitor signs out.

Hello [HOST_NAME],

Our system indicates that the visitor [VISITOR_NAME] has successfully signed out from your facility.
[VISIT_END]

To customize this message, edit the text field under "Email". You can use the placeholders listed in the table.

Placeholder Description
[HOST_NAME] Displays the name of the host.
[VISITOR_NAME] Displays the visitor's full name.
[VISIT_END] Displays the date and time as: YYYY-MM-DD HH:MM
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