1. FacilityOS Help Center
  2. VisitorOS
  3. Notifications
  4. Set up notifications

Set up offline device notifications

Hamzah Ahmad
Updated

You can set up offline device notifications for your site so users receive email alerts when a kiosk loses connection to the network.

Who can use this feature?

  • Users with the Account Administrator or Site Administrator role, or any user with permission to manage Sites
  • Available on all tiers

Offline device notifications

  1. From the left sidebar in VisitorOS, click the Settings Screenshot of the Settings icon. icon, then select Sites.
    Screenshot of the Sites option highlighted.
  2. Select the desired site.
  3. Click Notifications.
  4. Turn on Offline Device Notifications open its settings panel, or click Configure.
    configure_offline_device_notifications.png
  5. Under "Send Notifications to" select one or more roles that will receive sign-out notifications. 

  6. If you selected Other, enter an email address. It does not need to be associated with a VisitorOS user.

    Tip:

    To add multiple email addresses, separate them using commas.

  7. Under "Notification Frequency" select either Every Hour, Every Day at 5 AM, or Every Day at 8 AM.
  8. Click Save.
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