Before signing in a visitor, you can manually check whether they match a watchlist member.
| Required tier | Enterprise tier. Enhanced and Corporate tiers require the Watchlist add-on. What is my tier? |
| Required permission | Watchlists. This permission is included by default for the account administrator role. What is my role? |
Run a manual check
- From the left sidebar in VisitorOS, select Manage.
- Select Watchlist.
- In the upper-right corner, select Manual Check.
- In the "Manual Check" panel, enter the visitor’s details.
- Select Start Check.
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After the check is complete, the following information can be reviewed:
- The watchlists that were checked.
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Whether a match was found. A match is labeled "Hit". No match is labeled "No hit".
Note:
A "Hit" does not always mean the visitor is denied entry. If a watchlist is configured to approve visitors, it will also show a "Hit".
- If the watchlist can approve or deny the visitor, "Status" shows whether the visitor is approved or denied entry.