Recommended settings for your iPad

You can follow the recommended iPad settings below to make sign-ins easier for your visitors.

Change keyboard settings

1. On your iPad, open the Settings app.
2. Tap General.
3. Tap Keyboard.
4. Turn off Shortcuts.
5. Turn off Split Keyboard.

Change brightness and display settings

1. On your iPad, open the Settings app.
2. Tap Display & Brightness.
3. Set the Brightness slider to approximately 70%.
   
4. Tap Auto-Lock.
5. To keep the iPad screen from turning off during sign-in, tap Never.

Turn off auto-brightness

1. On your iPad, open the Settings app.
2. Tap Accessibility.
3. Tap Display & Text Size.
4. Turn off Auto-Brightness.

Set up Guided Access

To prevent visitors from exiting the VisitorOS app, set up Guided Access in your iPad’s settings, and then start a Guided Access session for the VisitorOS app. You can follow the steps below, or see Lock iPad to one app with Guided Access for more information, including how to end a Guided Access session.

1. On your iPad, go to the Settings app.
2. Tap Accessibility.
3. Tap Guided Access, then turn on Guided Access.
4. Turn on Accessibility Shortcut.
5. Tap Passcode Settings.
6. Tap Set Guided Access Passcode and set a passcode. This passcode will be used when ending a Guided Access session.

Start a Guided Access session

1. On your iPad, open the VisitorOS app.
2. Depending on your iPad model, triple-press the Home button or power button.
3. Tap Start.