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Add a System Assistant Contact

Hamzah Ahmad
Updated

A System Assistant Contact is a Host who receives sign-in notifications when a visitor asks for assistance because they cannot find their Host during sign-in.

Who can use this feature?

  • Users with the Account Administrator or Site Administrator role, or any user with permission to manage Sites
  • Available on all tiers

Add a System Assistant Contact

  1. From the left sidebar in VisitorOS, click the Settings icon, then select Sites.
    Screenshot showing the "Sites" option highlighted.
  2. Select the site where you want to add a System Assistant Contact.
  3. Under "System Assistant Contact", use the search bar to find and select a Host.
  4. Click Save.
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