Add a System Assistant Contact

A System Assistant Contact is a Host who receives sign-in notifications when a visitor asks for assistance because they cannot find their Host during sign-in.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Site configuration. This permission is included by default for the Account Administrator and Site Administrator roles. What is my role?

Add a System Assistant Contact

  1. From the left sidebar in VisitorOS, click the Settings icon, then select Sites.
    Screenshot showing the "Sites" option highlighted.
  2. Select the site where you want to add a System Assistant Contact.
  3. Under "System Assistant Contact", use the search bar to find and select a Host.
  4. Click Save.
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