Integrate the Address Book with Microsoft Entra ID

You can sync your Microsoft Entra ID directory with the FacilityOS Address Book to keep it automatically up to date.

Before you start

Read the following prerequisites before integrating the Address Book with Microsoft Entra ID:

• Make sure you have a Microsoft Entra ID Global Administrator account.
• Review the Security and confidentiality of data section.
• If your Address Book already contains Hosts that were added manually, syncing with Microsoft Entra ID will not update their information. To ensure Host details are updated automatically, delete any manually added Hosts. To learn how, see Delete a Host.

Integrate the Address Book with Microsoft Entra ID

1. Contact your Customer Success Manager to request Address Book syncing with Microsoft Entra ID.

   Note:

   If you need to sync Address Books for multiple sites, let your Customer Success Manager know.

2. After your request is processed, you will receive an integration URL. Open the URL.
3. Sign in with your Microsoft Entra ID credentials.

4. Review and approve the requested permissions to complete the integration.

   Note:

   After completing the integration, in your Microsoft Entra admin center, an enterprise application named "FacilityOS Entra ID" is added.

Verify the sync in FacilityOS

1. In FacilityOS, from the left sidebar, click Manage, then select Address Book.
   
2. Successfully synced employees have a lock icon.

3. Select an employee to view details such as name, email address, phone number, and site assignment.

   Important:

   To edit an employee's details, make the changes in Microsoft Entra ID.