We are pleased to announce the following new functionality in our October 2026 release!
Mass Notifications: Compose and Send Messages
Who can use this feature?
EmergencyOS now includes a Mass Notifications workflow. Approved users can send a targeted email and SMS message to people at one site without opening an Emergency Profile or starting a mustering event. A new Mass Notifications page holds the compose experience and a log of every message sent.
Key benefits:
- Message people without starting an emergency: Closures, outages, hazards and weather notices go out without starting a roll call. There is no emergency profile to set up first. Write the message, pick the audience and send, without editing, saving and launching an emergency profile.
- Reach the right people at the site: Target employees who are on site, offsite employees, visitors, tags, roles or named contacts.
- Email and SMS from one screen: Send messages via email or SMS or both from one screen.
- A record of every message: The log shows who sent what, to whom, when and on which channels.
- One message per person: People in more than one selected group receive a single message.
- Confidence before sending: A test message to yourself shows exactly what recipients will get.
Support article
For more information, see Send a mass notification.