Send a mass notification

Mass notifications allows you to send targeted messages to employees and visitors without starting an emergency or drill. You can use this feature to communicate site closures, outages, severe weather, safety concerns, or other important information to specific groups of people.

Send a mass notification

1. From the left sidebar in EmergencyOS, select Mass Notifications or Dashboard.
2. In the upper-right corner, click New Notification to open the New Notification side panel.
3. From the Site drop-down menu, select the site where you want to send the notification. You can only select one site per notification.
4. Under Recipients, choose who will receive the notification using one or more of the following options:
   • Lists: Select one or more predefined groups:
     • Employee List: Employees who are assigned to the selected site and are in the Employee List.
     • Signed In Employee: Employees who are currently signed in at the selected site.
     • Offsite Employees: Employees who are assigned to the selected site but are not currently signed in.
     • Signed In Visitors: All visitors who are currently signed in at the selected site.
   • Reports to: Select one or more managers to send the notification to employees who report to them.
   • Employee Tags: Select one or more tags to send the notification to employees assigned those tags in the Address Book.
   • Roles: Select one or more roles to send the notification to employees assigned those roles.
   • Specific Employees: Select individual employees from your Employee List.

5. Under Channels, select the channels you want to use to send the mass notification. You can select Email, SMS, or both.

   Important:

   For employees to receive SMS notifications, make sure their details in the Address Book include a mobile number. To update an employee's details, see Edit employee details.

   For visitors to receive notifications, make sure the appropriate pre-built data fields are selected: Email Address for email notifications and Phone Number for SMS notifications. For more information, see Manage data fields. 

6. Under Message, enter your email or SMS message.

   Note:

   Mass Notifications does not currently support automatic message translation.

7. (Optional) To preview the notification before sending it, click Send Test to Me. You will receive a test notification to review how it appears to recipients.
8. Click Send to send the mass notification.

View sent mass notifications

The Mass Notifications page maintains a history of sent notifications. You can review previous notifications and filter them by site, sender, or date sent.

You can select a mass notification to view its message and the list of recipients it was sent to.