Troubleshoot upside down photos appearing in VisitorOS

If visitor photos appear upside down in the VisitorOS platform, follow the steps below to resolve the issue.

Change the orientation of the iPad

  1. On the iPad, swipe down from the top-right corner of your screen to open the Control Center. If you cannot open the Control Center, end Guided Access, then try again.
  2. Tap the Rotation Lock ipad_rotation_icon.png button, so that it is off, then swipe up to close the Control Center.
  3. Turn the iPad to its other side.
  4. Open the Control Center again, and tap the Rotation Lock button so that it is on.
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