We are pleased to announce the following new functionality in our November 2026 release!
Slack delivery notifications
Who is this feature for?
LogisticsOS can now send package notifications directly to recipients in Slack through the FacilityOS Assistant app. When a package reaches a supported delivery status, recipients receive a direct message with the details, helping them keep track of their packages.
Key benefits:
- Help reduce missed pickups by sending package updates directly to recipients in Slack.
- Reduce questions to the mailroom by keeping recipients informed as their packages move through supported delivery statuses.
- Customize messages for each supported status using the existing notification template settings.
Support article
For more information, see Set up Slack notifications in LogisticsOS.