How returning visitors sign in

Your returning visitors can sign in on the iPad by searching for their name or scanning the QR code on a valid badge from a previous visit.

How visitors sign in with their name

  1. The visitor taps the iPad screen to start.
  2. If language options appear, the visitor selects their preferred language in the upper-left corner of the screen.
    Screenshot showing the language options on the iPad.
  3. The visitor taps Returning Visitor.
  4. The visitor enters their full name, then taps Next.
  5. If more than one match is found, the visitor enters the additional information requested on the screen.
  6. The visitor taps their name.
  7. If prompted, the visitor confirms or re-enters the information from their previous visit.
  8. The visitor reviews their information.
  9. The visitor taps Looks good, sign me in.

How visitors sign in with their badge QR code

If your visitor received a badge from their previous visit, they can use it to sign in as long as the badge is still valid. The validity period is printed on the front of the badge. To learn how to adjust the validity period, see Change returning visitors settings.

  1. The visitor taps the iPad screen to start.
  2. If language options appear, the visitor selects their preferred language in the upper-left corner of the screen.
    Screenshot showing the language options on the iPad.
  3. The visitor taps Have a QR Code?.
  4. The visitor uses the iPad's camera to scan the QR code on the badge.
  5. If prompted, the visitor confirms or re-enters the information from their previous visit.
  6. The visitor reviews their information.
  7. The visitor taps Looks good, sign me in.
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