Once you receive your FacilityOS box, use this article to verify all items are included and learn how to set up your kiosk for visitor sign-in.
What is in your FacilityOS box
After you receive your FacilityOS box, confirm that it includes the following items:
- A kiosk (iPad) in an anti-theft case, with a white charging cable attached.
- Depending on your tier, you may also receive a printer with its adapter and charging cable. The printer will also come with paper already inside.
- An instruction card
If any items are missing, contact your customer success representative or the FacilityOS support team.
Kiosk setup
- Place the kiosk near a power outlet. The anti-theft case can be used to mount the kiosk to a desk or wall.
- Plug the white cable attached to the kiosk into a power outlet to turn it on.
- Connect the kiosk to Wi-Fi. To learn how to connect it to Wi-Fi, see Apple's article Connect iPad to the internet.
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If a printer was included, connect the adaptor to the charging cable, plug the printer into a power outlet, and then press the power
button on the printer to turn it on.
Note:
If you are using the Epson C4000u color printer, you will need to set up the printer yourself. To learn how, see Set up your Epson C4000u color printer.
Additional resources
- If you want to view our training resources or register for live office hours to ask questions, see VisitorOS training and live office hours.
- To learn how visitors can sign in, see Sign in as a new visitor.
- To sign in visitors yourself through the VisitorOS portal, see Sign in new visitors from the dashboard.