Managing Documents in VisitorOS

You can edit a document to make any changes that were originally set up, deactivate or activate a document, or permanently delete it.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Manage documents. This permission is included by default for the account administrator and site administrator role. What is my role?

Edit a document

  1. From the left sidebar in VisitorOS, click Manage, then select Documents.
    Screenshot showing the "Documents" option highlighted.
  2. Select the document you want to edit.
  3. Make any changes to the document.
  4. Click Save.

Deactivate or activate a document

Deactivate a document to keep it saved on VisitorOS while preventing it from appearing during pre-registration or sign-in. You can then activate it when needed.

  1. From the left sidebar in VisitorOS, click Manage, then select Documents.
    Screenshot showing the "Documents" option highlighted.
  2. Select the document you want to deactivate or activate.
  3. In Document Details, to deactivate the document, turn off Active. To activate the document, turn on Active.
    Screenshot showing the Active toggle highlighted.
  4. Click Save.

Delete a document

  1. From the left sidebar in VisitorOS, click Manage, then select Documents.
    Screenshot showing the "Documents" option highlighted.
  2. Next to the document you want to permanently delete, click the Delete Screenshot of the delete icon. icon.
  3. To confirm, click Yes.

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