When a new version of the VisitorOS app is available, you can update it through the in-app notification or the App Store if you use a personal kiosk.
Note:
You can check if your kiosk is already running the latest version of the app. To learn how, see Check the version of the VisitorOS app on your kiosk.
Update VisitorOS from the in-app notification
- On the welcome screen of the app, review the notification that an update is available.
-
Confirm that you want to install the update.
Note:
If you accidentally dismissed the notification, try the following:
Restart the iPad (kiosk) and then open the VisitorOS app for it to appear again. To learn how, see Apple's article Restart your iPad.
Factory reset the iPad to automatically update the VisitorOS app. To learn how, see Factory reset your iPad.
Wait 24 hours for the notification to appear again.
Contact the FacilityOS support team for assistance.
Update VisitorOS from the App Store
You must have access to the App Store on your kiosk. If you received a kiosk from FacilityOS, you will not have access to the App Store and must update VisitorOS from the in-app notification.
- Open the App Store app on your kiosk.
- Select the profile icon in the top-right corner.
- Scroll down to Available Updates, then select Update next to VisitorOS Kiosk.