Delete visitor records

Deleting visitor records permanently removes a visitor’s sign-in history for your site. It also removes any information saved for them as a returning visitor.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Delete visitor records. This permission is included by default for the account administrator role. What is my role?

Delete a visitor

  1. From the left sidebar in VisitorOS, select Visitors.
  2. Use the search bar to find the visitor by their name or company.

    Tip:

    To narrow your search results, select the Filter Filter.png icon in the top-right corner, and then apply your filters.

  3. Once you have found the visitor, select the three vertical dots Screenshot of the vertical dots icon. icon.
  4. Select Delete.
    screenshot showing the "Delete" option for a visitor.
  5. Select Yes to confirm.

Bulk delete visitors

  1. From the left sidebar in VisitorOS, select Visitors.
  2. Select the checkboxes next to the visitors you want to delete.
  3. Select Bulk Actions at the top.
  4. Select Delete Selected.
    Screenshot showing the "Delete Selected" option.
  5. Select Yes to confirm.
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