Approve or deny visitor sign-ins

You can approve or deny sign-ins for new visitors, returning visitors, and visitors arriving for an event from the Dashboard.

Required tier Enterprise tier. Enhanced and Corporate tiers require the Arrival Assist add-on. What is my tier?
Required permission Visitor approval. This permission is included by default for the account administrator role. What is my role?

Approve or deny sign-ins

  1. From the left sidebar in VisitorOS, click Dashboard.
  2. In the "Signed-In Visitors" tab, find the visitor with a status of "Pending Approval". To view information about their sign-in, such as watchlist hits or completed documents, see View visitor records.
  3. Under the "Status" column, click the Approve approve_visitor_icon.png icon or the Deny deny_visitor_icon.png icon.

    Note:

    If you do not see the "Status" column, click the Grid Settings grid_settings.png icon, then turn on Status

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