Issue an employee pass

You can directly email an employee pass to an employee from the address book, or export it as a PDF file and send it via your preferred file-sharing service.

Required tier Enterprise tier. The employee sign-in pass add-on is required if you are on the Corporate or Enhanced tier. What is my tier?
Required permission Manage address book. This permission is included by default for the account administrator and site administrator roles. What is my role?

Before you start

Make sure the employee is added as a host in the address book. To learn how, see Add hosts to the address book.

Note:

After an employee has been added to the address book, they are automatically issued an employee pass which they can access from the VisitorOS mobile companion app to sign-in. For more information, see Sign in using the VisitorOS Mobile Companion app

Email an employee pass

  1. From the left sidebar in VisitorOS, click Manage, then select Address Book.
    Screenshot showing the "Address Book" option highlighted.
  2. Select the employee you want to email a pass to.
  3. Click Credentials.
    Screenshot showing the "Credentials" tab highlighted.
  4. Click Email Pass.
  5. To confirm, click Yes.

Export an employee pass

  1. From the left sidebar in VisitorOS, click Manage, then select Address Book.
    Screenshot showing the "Address Book" option highlighted.
  2. Select the employee whose employee pass you want to export.
  3. Click Credentials.
    Screenshot showing the "Credentials" tab highlighted.
  4. Click Export to PDF.
  5. The employee pass will open in a new tab. In the upper-right corner, click the Save icon.
    Screenshot showing the "Save" icon highlighted.
  6. Select a location on your device to export the employee pass to, then click Save.
Was this article helpful?
0 out of 0 found this helpful