You can change sign-in settings to allow visitors to sign in through their web browser, require sign-ins to be completed on the iPad when Touchless Sign-In is enabled, and adjust how long the sign-in completion screen appears.
| Required tier | Corporate, Enhanced, or Enterprise tier. What is my tier? |
| Required role | You must be an Account Administrator with access to advanced settings. What is my role? |
Change sign-in settings
- From the left sidebar in VisitorOS, click the Settings icon, then select Sites.
- Select the site you want to change sign-in settings for.
- Select the Features tab.
-
Under "Sign-In", click Configure.
Important:
If you do not see "Sign-In", you do not have access to advanced settings. To request access, contact your customer success representative or the FacilityOS support team.
- Configure any of the following settings:
- Sign-In on Web Browser: Turn on to allow visitors to sign in via the web browser.
-
Kiosk Is Required to Complete Sign-In: If you have Touchless Sign-In enabled, you can turn on this option to require visitors to complete sign-in on the iPad.
Tip:
If visitor photos are enabled, turn this option on if you want the iPad to capture the visitor's photo. If this option is turned off, the visitor must upload a photo from their mobile device.
- Session-End Interval (Seconds): Controls how long the "Signed In" screen is displayed after a visitor completes sign-in on the iPad.
- Click Save.