You can deactivate a document to keep it saved on VisitorOS while preventing it from appearing during pre-registration or sign-in. You can then activate it when needed.
| Required tier | Corporate, Enhanced, or Enterprise tier. What is my tier? |
| Required permission | Manage documents. This permission is included by default for the Account Administrator and Site Administrator roles. What is my role? |
Deactivate or activate a document
Important:
Your admin can override document activation settings at the site level. For more information, see Configure documents for your site in VisitorOS.
- From the left sidebar in VisitorOS, click Manage, then select Documents.
- Select the document that you want to deactivate or activate.
- In "Document Details", turn off Active to deactivate the document, or turn on Active to activate it.
- Click Save.