Sort parcels using Smart Scanner

After parcels have been received, you can use the Smart Scanner app on your mobile device to sort parcels by automatically matching them with their recipients.

Sort parcels

1. Open the Smart Scanner app.
2. Tap the Sort tab.
   

3. Position the parcel’s shipping label inside the frame. Hold the device steady while Smart Scanner detects the barcode and captures the label.

   Tip:

   To improve Smart Scanner's ability to capture labels, adjust the camera settings. For more information, see Change camera settings in Smart Scanner.

4. On the Parcel Details screen, review the recipient and other information captured from the label and make any necessary changes. If Smart Scanner did not find a recipient, you can find them manually. For more information, see Find a recipient when no match is found. 

   

5. (Optional) To add photos, tap the add icon in the Photos section.
6. (Optional) To print a parcel label, turn on Print Label.
7. Tap Save or Save & Print. The parcel is added to the scanned parcels list. Repeat steps 3 through 7 for each additional parcel.
8. After you have scanned all parcels, tap Review.
9. (Optional) If your workflow requires proof of handoff, tap Sign, draw or type your signature, then tap Sign Parcel.
10. Tap Submit to finish sorting the parcels.

Find a recipient when no match is found

If Smart Scanner cannot match the parcel with a recipient, you can search for the recipient manually.

1. On the Parcel Details screen, tap the Recipient field.
   
2. in the Search bar, search for the correct recipient.
   
3. Select the recipient from the search results. If the recipient does not appear in the search results, sync Smart Scanner to update the recipient directory, then search again. For more information, see Sync data in Smart Scanner.

Edit a scanned parcel

1. On the Smart Scanner app, tap Review to see all scanned parcels.
   
2. Select the parcel you want to edit.
3. Make any changes, then tap Save.

Delete a parcel

You can delete a parcel to remove it from your list of scanned parcels.

1. On the Smart Scanner app, tap Review to see all scanned parcels.
   
2. Select the parcel you want to delete
3. In the upper right corner, tap the Delete icon.
4. In the confirmation dialogue, tap Delete.