Set up sign-in notifications for your site so hosts know when their visitors arrive.
| Required tier | Corporate, Enhanced, or Enterprise tier. What is my tier? |
| Required role | You must be an account administrator with access to advanced settings. What is my role? |
Sign-in notifications
- From the left sidebar in VisitorOS, select the Settings
icon.
- Select Sites.
- Select the desired site.
- Select Notifications.
-
Under "Sign-In Notifications", select Configure.
Important:
If you do not see "Sign-In Notifications", you do not have access to advanced settings. To request access, contact your customer success representative or the FacilityOS support team.
- Turn on the notification methods you want hosts to receive when their visitors sign in:
- Turn on Email for email notifications.
- Turn on SMS for text message notifications.
- Turn on Voice for voice message notifications.
-
Select Save.
Important:
To receive notifications, the host's address book entry must be set up with the same notification method. For more information, see Add hosts to the address book.
Customize the SMS message
If you turn on "SMS", hosts receive the default message shown below when a visitor signs ins.
[VisitorFullName] is waiting for you @ [SiteName] Reception.To customize this message, edit the text field under "SMS". You can use the placeholders listed in the table.
| Placeholder | Description |
| [VisitorFullName] | Displays the visitor's full name. |
| [SiteName] | Displays the name of the site where the visitor signed in. |