Pre-print event badges

You can print guest badges before an event. When guests arrive, they can pick up their badges and scan the QR code to sign in faster.

Who can use this feature?

  • Users with the Account Administrator, Site Administrator, or Host role, or any user with permission to manage Events
  • Available on the Enhanced or Enterprise tier or with the badge printing and templates add-on

Before you start

Keep the following information in mind before pre-printing event badges.

  • Check that the printer has enough paper for all badges. The printer does not alert you when it runs out of paper.
  • Make sure the kiosk is available. Badge printing does not start if the kiosk is busy.
  • Pre-printing event badges will always use the style 5 badge template.

    Tip:

    Site admins can turn on "Reprint Event Badges" to reissue badges using your site’s default style. With this setting turned on, after a guest scans the QR code on their pre-printed badge, a new badge in the default style will print. For more information, see Set up event badges to reprint.

Pre-print badges

  1. From the left sidebar in VisitorOS, click Events.
  2. Select an event.
  3. In the "Event Guests" panel, click the Badge Printing Screenshot of the badge printing icon. icon, then select Print All Badges.

    Screenshot showing "Print All Badges" highlighted.

    Tip:

    To print badges for specific guests:

    • Select the checkboxes for the guests you want. Then, from the Bulk Actions menu, select Print Badges.
    • Use search or filters to narrow the guest list. Then select Print All Badges.
  4. In the "Available Devices" menu, select the kiosk that will print the badges.
  5. Click Print Badges.

    Tip:

     Guests with pre-printed badges will have the badge pre-printed_badge_icon.png icon in the "Event Guests" list.

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