Use the Returning Visitors settings to control how long a visitor’s badge, personal information, photo, and scanned ID remain valid between visits.
| Required add-on | Corporate, Enhanced, or Enterprise tier. What is my tier? |
| Required permission | Site configuration. This permission is included by default for account administrator and site administrator roles. What is my role? |
Access returning visitors settings
- From the left sidebar in VisitorOS, select the Settings
icon.
- Select Sites, and then select a site.
- Select Features.
- Under Returning Visitors, select Configure to access its settings panel.
Edit returning visitors settings
After you open the Returning Visitors settings panel, you can update the settings below.
| Setting | Description |
| Badge Validity Period | Enter how long a returning visitor can use the same physical badge before a new badge is printed at their next sign-in. |
| Personal Info Validity Period |
Enter how long a returning visitor’s personal information remains valid. Visitor information is only filled in from a guest's previous visit if Remember Last Entry for Returning Visitors is turned on. For more information, see Edit data fields. |
| Photo Validity Period | Enter how long a returning visitor’s photo remains valid. |
| Scanned ID Validity Period | Enter how long a returning visitor’s scanned ID remains valid (for sites that use ID scanning). After this period expires, the visitor must scan their ID again at their next visit. |
| Display "Returning Visitors" Sign-in Option | Turn on to let visitors select Returning Visitors on the kiosk. Returning visitors can still be recognized during pre-registration even if this setting is turned off. |
| Remember Last Visited Host | Turn on to automatically assign a returning visitor to the host from their last visit when signing in through the kiosk. |
| Remember Last Visitor Type | Turn on to automatically assign a returning visitor to the visitor type from their last visit when signing in through the kiosk. |