Change pre-registration settings

You can set up pre-registration for your site so guests can fill in their information before they arrive, helping them sign in faster.

Access pre-registration settings

1. From the left sidebar in VisitorOS, select the Settings icon, then select Sites.
   
2. Select the site you want to configure pre-registration for.
3. Select the Features tab.
4. Under "Pre-Registration", click Configure to open the settings panel.

Pre-registration settings

After opening the pre-registration settings panel, use the options below to control whether guests must complete pre-registration and when they receive invitations.

Pre-registration invitations

You can turn pre-registration on or off and set whether it is required before guests sign in.

• To let guests complete pre-registration when they receive an event invitation, turn on Send Pre-Registration Invitations. 
• To require guests to complete pre-registration, turn on Pre-Registration is Mandatory. If this setting is on, guests will receive their event QR code only after completing pre-registration.

Customize when pre-registration invitations are sent

If pre-registration is turned on, under "Pre-Registration Invitations", choose when to send invitations.

• To send the invitation as soon as the guest is added to the event, select Immediately Upon Adding the Guest to the Event.
• To send the invitation at a later time, select Hours Before the Event Start Date. Enter how many hours before the event start time the invitation should be sent.

Invitation method

Under "Event and Pre-Registration Invitation Methods", select Email, SMS, or Both.. If you select both, the event creator can choose either method when sending invitations.

Related topics

• Create events