Change visitor photo settings

You can choose whether visitors must take a photo during sign-in, and configure related photo options.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Site configuration. This permission is included by default for the account administrator and site administrator role. What is my role?

Change visitor photo settings

  1. From the left sidebar in VisitorOS, select the Settings Screenshot of the Settings icon. icon.
  2. Select Sites.
  3. Select a site.
    Screenshot of the Sites option highlighted.
  4. Select Features.
  5. If Visitor Photos is off, turn it on.
  6. Select Configure.
    Screenshot showing the "Configure" button highlighted for the Visitor Photos setting.
  7. Update the visitor photo settings:
    • Turn on Photo Capture is Optional to let visitors skip taking a photo during sign-in.
    • Turn on Photos May be Retaken to let visitors retake their photo.
    • In Countdown Duration, enter the number of seconds visitors have to prepare before the photo is taken automatically.
    • Turn on Limit to Specific Visitor Types to select the visitor types that should be asked to take a photo. If this setting is off, all visitor types will be asked to take a photo.
  8. Select Save.
Was this article helpful?
0 out of 0 found this helpful