Set up sign-out notifications for your site so hosts know when their visitors have signed out.
| Required tier | Corporate, Enhanced, or Enterprise tier. What is my tier? |
| Required permission | Site configuration. This permission is included by default for the account administrator and site administrator role. What is my role? |
Sign-out notifications
Hosts can receive sign-out notifications only by email.
- From the left sidebar in VisitorOS, select the Settings
icon.
- Select Sites.
- Select the desired site.
- Select Notifications.
- Under "Sign-In Notifications" select Configure.
- Turn on Email.
-
Select Save.
Important:
To receive notifications, the host's address book entry must be set up with the same notification method. For more information, see Add employees to the address book.
Customize sign-out message
If you turn on "Email", hosts receive the default message shown below when a visitor signs out.
Hello [HOST_NAME],
Our system indicates that the visitor [VISITOR_NAME] has successfully signed out from your facility.
[VISIT_END]To customize this message, edit the text field under "Email". You can use the placeholders listed in the table.
| Placeholder | Description |
| [HOST_NAME] | Displays the name of the host. |
| [VISITOR_NAME] | Displays the visitor's full name. |
| [VISIT_END] | Displays the date and time as: YYYY-MM-DD HH:MM |
Tip:
If you need to customize the email further, contact your customer success representative or the FacilityOS support team.