Set up offline device notifications

Set up offline device notifications for your site so users receive email alerts when a kiosk loses connection to the network.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Site configuration. This permission is included by default for the account administrator and site administrator role. What is my role?

Offline device notifications

  1. From the left sidebar in VisitorOS, select the Settings Screenshot of the Settings icon. icon.
  2. Select Sites.
    Screenshot of the Sites option highlighted.
  3. Select the desired site.
  4. Select Notifications.
  5. If Offline Device Notifications is off, turn it on to open its settings panel. Otherwise, select Configure.
    configure_offline_device_notifications.png
  6. Under "Send Notifications to" select one or more roles that will receive sign-out notifications. 
  7. If you selected Other, enter an email address. It does not need to be associated with a VisitorOS user.

    Tip:

    To add multiple email addresses, separate them using commas.

  8. Under "Notification Frequency" select either Every Hour, Every Day at 5 AM, or Every Day at 8 AM.
  9. Select Save.
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