Set up sign-out reminders

Set up sign-out reminders for your site to let visitors know if they forget to sign out, or to notify hosts when a visitor is still signed in. The notification will include a link for visitors to sign out or for hosts to sign them out.

Required tier Corporate, Enhanced, or Enterprise tier. What is my tier?
Required permission Site configuration. This permission is included by default for the account administrator and site administrator role. What is my role?

Sign-out reminders

  1. From the left sidebar in VisitorOS, select the Settings Screenshot of the Settings icon. icon.
  2. Select Sites.
    Screenshot of the Sites option highlighted.
  3. Select the site you want to update.
  4. Select Notifications.
  5. If Sign-Out Reminder is off, turn the setting on to open its settings panel. Otherwise, select Configure.
    Screenshot showing the "Sign-Out Reminder" setting highlighted.
  6. Turn on Email.

    Tip:

    To turn on SMS reminders, contact your customer success representative or the FacilityOS support team.

  7. Under "Send Notifications to", select Host or Visitor.
  8. Under "Notify After", use the drop-down menu to select how many minutes or hours after a visitor signs in the notification is sent. You can select multiple time increments.
  9. Select Save.

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