Manage watchlist members

Hamzah Ahmad

Updated June 09, 2026 17:14

Edit or delete watchlist members to keep your watchlists up to date.

Who can use this feature?

Users with the Account Administrator role, or any user with permission to manage Watchlists (All) or Watchlist Members
Available on the Enterprise tier or with the watchlist add-on

Important:

If your watchlist is integrated with a third-party application, you will need to manage members in that application.

Edit a member

From the left sidebar in VisitorOS, click Manage, then select Watchlist.
Next to the watchlist you want to edit the members of, click the Manage Members icon.
Select a member.
Update the member’s information.
Click Save.

Delete a member

Deleting a member permanently removes their information from the watchlist.

Tip:

If you want a watchlist to stop checking sign-ins against a member temporarily, edit the member and set an "Effective Date". Until that date, the watchlist will not flag sign-ins that match the member.

From the left sidebar in VisitorOS, click Manage, then select Watchlist.
Next to the watchlist with the members you want to delete, click the Manage Members icon.
Next to the member you want to remove permanently, click the Delete icon.
To confirm, click Yes.