Add members to a watchlist

After you create a watchlist, you can add members one at a time or upload a CSV file to add multiple members at once. 
Required tier Enterprise tier. Enhanced and Corporate tiers require the Watchlist add-on. What is my tier?
Required permission Watchlists. This permission is included by default for the account administrator role. What is my role?

Important:

If your watchlist is integrated with a third-party application, you will need to manage members in that application.

Add a member

  1. From the left sidebar in VisitorOS, select Manage.
  2. Select Watchlist.
    Screenshot of the Watchlist option in the manage menu.
  3. For the watchlist you want to add members to, select the Manage Members Screenshot of the manage members icon. icon.
  4. Select New Contact.
  5. Enter their First Name and Last Name.
  6. Enter any optional details for the member.
    • In Email, enter their email address.
    • In Company, enter their company.
    • If you want the watchlist to start checking against this member on a specific date, in Effective Date, select the starting date.
    • If you want the watchlist to stop checking against this member after a specific date, in Expiration Date, select the date when sign-ins will no longer be checked.
    • In Country, enter the country they are from.
    • If you see "Reason for Inclusion", use the drop-down menu to select a reason.
    • Under "Notes", enter any additional information.
  7. Select Save.

Bulk add members

To add multiple members to a watchlist, prepare a CSV, TXT, or XLSX file with the names and additional information about members. For more information, see Prepare a CSV file to add members to a watchlist.

  1. From the left sidebar in VisitorOS, select Manage.
  2. Select Watchlist.
    Screenshot of the Watchlist option in the manage menu.
  3. In the upper-right corner, select the Import  import_from_csv.png icon.
  4. Select Browse to add your CSV, TXT, or XLSX file.
  5. Select Next.
  6. If the first row of your file contains column names, select Column Names In The First Data Row.
  7. If you are uploading a TXT file, select the correct Column delimiter. For other file types, keep the default setting.
  8. Review the column mapping and confirm each field maps to the correct column in your file. For example, if your file has a column named "Email", map it to "Email Address".
    Screenshot showing each column mapped to the expected column name.
  9. Select Import.
  10. Review the completed import and select Done.
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